Shipping Policy


  1. All deliveries are only within Malaysia and Singapore.  Street names and POS code must be correct and accurate.
  2.   2. If the packaging seal is opened or damaged, DO NOT accept the parcel.
  3. If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up.
  4. If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
  5. We only use standard packaging materials for all orders.
  6. We deliver each order to one delivery address within Malaysia/ Singapore. 


  • West Malaysia: First KG RM6.  Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM1.50
  • Sabah: First KG RM14. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM2
  • Sarawak: First KG RM14. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM2
  • Singapore: First KG RM26. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM5
  • Enjoys Free Shipping within West Malaysia for orders spend above RM200*.
  • Enjoys Free Shipping within East Malaysia for orders spend above RM260*.
    * (the amount is subject to change by the management without prior notice).
  • All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.


  1. Confirmed orders will be processed within the next 1-4 business working days, excluding Saturday, Sunday & public holidays.
  2. Delivery lead time for Orders to arrive (after processing and packing) is as follows :-
  • Peninsular Malaysia : 2-5 business working days.*
  • Sabah & Sarawak : 5-9 business working days.*
  • Singapore : 5-9 business working days.*

*subject to courier service’s changes.



  1. During peak online sales & promotional periods, orders and deliveries may take longer time.
  2. For festive seasons, please place your order 15 days in advance in addition to the regular lead time required.



  1. Winners/ customers/ participants must bear all the expenses relating to the collection of the prizes including travelling and transportation expenses.