- All deliveries are only within Malaysia and Singapore. Street names and POS code must be correct and accurate.
- 2. If the packaging seal is opened or damaged, DO NOT accept the parcel.
- If you are not at home to receive your purchased order, Please contact the carrier service (courier service) within a stipulated timeframe for next deliveries or pick up.
- If the order is not collected within the stipulated time, the order may be disposed and there shall not be any refund for the amount purchased for that order.
- We only use standard packaging materials for all orders.
- We deliver each order to one delivery address within Malaysia/ Singapore.
- West Malaysia: First KG RM6. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM1.50
- Sabah: First KG RM14. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM2
- Sarawak: First KG RM14. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM2
- Singapore: First KG RM26. Repeating Next Weight (0.25kg) , Price for Repeating Next Weight * RM5
- Enjoys Free Shipping within West Malaysia for orders spend above RM200*.
- Enjoys Free Shipping within East Malaysia for orders spend above RM260*.
* (the amount is subject to change by the management without prior notice).
- All orders are dispatched and delivered by the designated carrier from Monday to Friday, excluding weekends and public holidays.
DELIVERY LEAD TIME
- Confirmed orders will be processed within the next 1-4 business working days, excluding Saturday, Sunday & public holidays.
- Delivery lead time for Orders to arrive (after processing and packing) is as follows :-
- Peninsular Malaysia : 2-5 business working days.*
- Sabah & Sarawak : 5-9 business working days.*
- Singapore : 5-9 business working days.*
*subject to courier service’s changes.
SALES, PROMOTIONS & FESTIVE PERIODS
- During peak online sales & promotional periods, orders and deliveries may take longer time.
- For festive seasons, please place your order 15 days in advance in addition to the regular lead time required.
CONTEST, FREE GIFT, GIVEAWAYS & SAMPLES
- Winners/ customers/ participants must bear all the expenses relating to the collection of the prizes including travelling and transportation expenses.