Refund & Cancellation policy

Unpaid orders will be canceled automatically after 48 hours. Once your order has shipped, the order can’t be canceled.

Pre-order item is within 30 working days of order payment date can not be cancelled.


Once we received your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your replacement items. 

If your return is approved, customer will received their replacement item(s) within 7-14 working days after the confirmation. 

If the replacement item(s) is out of stock, we will proceed to refund the amount to your bank account. 

You will receive the refund within a certain amount of days, depending on your payment method, usually less than 14 working days.


Please contact us at [email protected] or 017-381 4348 if you have any questions or doubts.